Cookie Policy

1. Introduction

This Cookie Policy explains how ("we", "us" or "our") uses cookies and similar storage technologies on quoravellienne.com (the "Website"), which serves as the online presence of the Quoravellienne hotel and casino located in Whitianga, New Zealand.

When you visit the Website, certain technologies may be placed on or read from your device. Some of these are strictly necessary for the Website to function correctly and are activated automatically. Others are optional and will only be activated if you give your explicit consent through our cookie preference centre.

Please read this policy carefully alongside our Privacy Policy. By accepting optional cookies through our consent tool, you agree to their use as described below. You may withdraw or adjust that consent at any time.

2. What Cookies and Similar Technologies Are

A cookie is a small text file that a website stores on your browser or device when you visit. Cookies allow the Website to recognise your device on subsequent visits and to remember information about your preferences or actions.

In addition to traditional cookies, we may use the following similar storage mechanisms:

• Session storage: temporary data held in your browser that is deleted when you close the tab or window.
• Local storage: persistent data stored in your browser beyond a single session, without an automatic expiry date.
• Pixel tags and web beacons: tiny transparent images or code snippets embedded in pages or emails that record whether content has been viewed.
• Scripts: pieces of code that run in your browser and can collect information about how you interact with the Website.

For simplicity, we refer to all of these collectively as "cookies" throughout this policy.

3. Categories of Cookies We Use

We classify the cookies on the Website into four categories based on their purpose. The table below summarises each category, its function, its activation basis and typical storage duration ranges.

Optional categories (Functional, Analytics and Performance, and Marketing and Advertising) remain fully inactive until you actively accept them. Visiting the Website without interacting with our consent tool will not activate those optional cookies.

4. Cookie Duration

Cookies may be either session cookies or persistent cookies:

• Session cookies exist only for the duration of a single browser session. They are automatically deleted from your device when you close your browser.
• Persistent cookies remain on your device after your browser session ends, for a defined period or until you delete them manually. The duration of each persistent cookie depends on its specific purpose. Typical durations are indicated in the table in Section 3.

You can view and delete cookies stored on your device at any time through your browser settings, as described in Section 7.

5. Your Consent Choices

When you first visit the Website, a cookie preference banner will appear. This banner allows you to:

• Accept all cookie categories, including optional ones.
• Reject all optional cookies, keeping only strictly necessary cookies active.
• Open the preference centre to make granular choices for each optional category individually.

Your preferences are saved in a strictly necessary consent cookie so that the Website can respect them on future visits without asking again immediately. This consent record itself does not track your browsing activity.

You may update your preferences at any time by accessing the "Cookie Settings" link available in the footer of every page on the Website. Changing your preferences takes effect immediately. Withdrawing consent for a category will stop that category of cookies from collecting new data, though it does not retroactively erase data already collected before the withdrawal.

Where New Zealand law requires it, we will not rely on pre-ticked boxes or inactivity as a form of consent for optional cookies.

6. Withdrawing or Amending Consent

You have the right to withdraw or change your consent at any time, free of charge and without any detriment to your use of the Website. To do so, use one of the following methods:

• Cookie preference centre: click "Cookie Settings" in the Website footer to open the preference panel and adjust your choices for each optional category.
• Browser controls: configure your browser to block or delete cookies as described in Section 7.
• Contact us: send a written request to privacy@quoravellienne.com and we will guide you through the process.

Please note that withdrawing consent for strictly necessary cookies is not possible through our preference centre because those cookies are technically essential for the Website to operate. However, you may delete them through your browser settings, which may affect Website functionality.

7. Browser and Device Controls

Most browsers allow you to control cookies through their built-in settings. Common actions include:

• Viewing which cookies are currently stored on your device.
• Deleting some or all stored cookies.
• Blocking all cookies from being set.
• Blocking cookies from specific websites only.
• Blocking third-party cookies while allowing first-party cookies.
• Enabling a "Do Not Track" signal (where supported).

The steps to access these settings differ between browsers. Please consult the help documentation for your specific browser for instructions. Common browsers include Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge and Opera.

Disabling all cookies through your browser will prevent optional cookies from functioning but may also impair strictly necessary cookies, which could affect your ability to use parts of the Website correctly.

For mobile devices, cookie and tracking controls are typically found in the device operating system settings under privacy or advertising options, as well as within individual browser applications installed on the device.

8. Third-Party Cookies and Responsibility

Some cookies placed on the Website may be set by third-party service providers rather than directly by . These providers include, for example, analytics platforms and advertising networks whose technologies may be enabled when you consent to the relevant optional cookie categories.

Third-party providers operate under their own privacy and cookie policies. does not control the cookies placed by third parties and is not responsible for the content of third-party policies or for the data practices of those providers once data has been transmitted to them. We encourage you to review the privacy and cookie policies of any third party whose cookies may be active on the Website.

We take reasonable steps to ensure that any third parties whose technologies may appear on the Website are bound by appropriate contractual obligations regarding data protection, in compliance with applicable New Zealand privacy law.

Where third-party marketing or advertising cookies are active, those providers may combine information collected on our Website with information they have collected on other websites. This combination is governed solely by those third parties' own policies.

9. Do Not Track Signals

Some browsers allow you to broadcast a "Do Not Track" signal to websites you visit. Because there is currently no universally agreed standard for how websites should respond to such signals, the Website does not automatically alter its behaviour in response to a Do Not Track request. You are encouraged to use our cookie preference centre or browser settings to manage your preferences directly.

10. Visitors Under 18

The casino facilities at Quoravellienne are restricted to guests who are 18 years of age or older. Our Website, including its marketing and reservation features, is directed at adults. We do not knowingly collect personal data, including data through cookies, from persons under the age of 18. If you believe a person under 18 has consented to optional cookies or submitted personal information through the Website, please contact us at privacy@quoravellienne.com so that we can take appropriate action.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, applicable law or our business practices. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you through the Website or by other means.

We encourage you to review this policy periodically. Your continued use of the Website after any update constitutes your acknowledgment of the revised policy. Where your fresh consent is required by law following a material change, we will present the updated consent options to you through our preference banner.

12. Governing Law

This Cookie Policy is governed by and construed in accordance with the laws of New Zealand, including the Privacy Act 2020. The Office of the Privacy Commissioner of New Zealand provides public guidance on privacy rights, publishes resources for individuals and organisations, and operates complaint resolution processes. You can access those resources at the Office of the Privacy Commissioner website.

Any dispute arising in connection with this policy that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of New Zealand.

13. Contact Us

If you have any questions, requests or complaints relating to this Cookie Policy or to how we handle data collected through cookies, please contact us using the details below:

We will endeavour to respond to all enquiries within a reasonable time and, in any event, within the timeframes required by applicable New Zealand privacy law.